Postwatch is now part of Consumer Focus
On 1st October 2008 the Welsh, Scottish and National Consumer Councils merged with Postwatch and energywatch to form Consumer Focus, the new champion for consumers' interests in England, Scotland, Wales and, for post, Northern Ireland.
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Privacy Policy
We are strongly committed to protecting the privacy of users of this website, and do all that we can to protect information about users.
Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfill a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.
You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you want to ask whether we hold any personal data relating to you, please contact us by email at contact@consumerfocus.org.uk.
Information we collect
When you visit this site, we log your IP address and some browser information. We use this to monitor visitor levels and help us to improve the website.
How long we keep this information
We keep this information until you tell us you want it to be deleted. If you tell us you want it to be deleted, we will destroy the information we hold about you.
Cookies
When you use this website, we sometimes place small amounts of information on your device. We have published details of this information and what it is used for on our cookies page.